The Trader Forge

Terms of Service

Overview

These Terms of Service, presented by The Trader Forge LTD (referred to as the “Terms”), establish the rules and responsibilities pertaining to you (referred to as a “Counterparty” or the “Customer”) use of the simulated challenges and services provided by The Trader Forge LTD (referred to as “TTF Challenges,” “Challenges,” “Evaluation,” or “Services,” and collectively as the “Provider”). These services are primarily accessible through the website https://thetraderforge.com (referred to as the “Website”). The Customer is kindly urged to thoroughly review these Terms. The Customer is not obliged to use the Services or engage in TTF Challenges if the Customer does not agree with or comprehend any part of these Terms. It is essential that the Customer choose to use the Services only if the Customer understands and consents to these Terms. By engaging in our Services or participating in the TTF Challenges we offer, the Customer validates their acceptance of these Terms and their commitment to adhere to them.

By using our site and/or enlisting in a Challenge, the Customer agrees to be bound by the following terms and conditions, as well as any other terms and conditions and policies linked herein and/or accessible through a hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, consumers, merchants, and/or content creators.

Please carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, the Customer agrees to be bound by these Terms of Service. If the Customer does not agree to all of the terms and conditions of this agreement, the Customer may not visit the website or use any services. If these Terms of Service are deemed an offer, acceptance is strictly limited to these Terms of Service. The Services are only available to those over the age of 18 who reside in countries where the Services are provided. The list of countries the Provider does not provide service to is listed here: Cuba, Iran, North Korea, Syria, Vietnam, Malaysia, Lebanon, Libya, Sudan, Somalia, Russia, Crimea, Donetsk, and Luhansk regions of Ukraine.

Any additional features or tools added to the existing site (within the given accounts area at https://sso.thetraderforge.com and client area with dashboard at https://dashboard.thetraderforge.com) will be subject to the Terms of Service as well. The most recent version of the Terms of Service can be seen on this page at any time. By making updates and/or changes to our website, we reserve the right to update, change, or replace any part of these Terms of Service. It is the Customer’s responsibility to check this page periodically for changes. The Customer’s continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

IN ACCORDANCE WITH APPLICABLE LAWS

NONE OF THE SERVICES PROVIDED TO THE CUSTOMER BY THE PROVIDER CAN BE CONSIDERED INVESTMENT SERVICES. THE PROVIDER DOES NOT GIVE OR PROVIDE TO THE CUSTOMER ANY GUIDANCE, INSTRUCTIONS, OR INFORMATION ABOUT HOW OR IN WHAT MANNER THE CUSTOMER SHOULD PERFORM TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, NOR ANY OTHER SIMILAR INFORMATION ABOUT THE INVESTMENT TOOLS TRADED, AND THE PROVIDER DOES NOT ACCEPT ANY SUCH GUIDANCE, INSTRUCTIONS, OR INFORMATION FROM THE CUSTOMER. NEITHER THE SERVICES NOR THE RECOMMENDATIONS CONSTITUTE INVESTMENT ADVICE. THE PROVIDER’S EMPLOYEES, STAFF, AND REPRESENTATIVES ARE NOT AUTHORIZED TO GIVE INVESTMENT ADVICE OR RECOMMENDATIONS. IF ANY INFORMATION OR STATEMENT OF THE PROVIDER’S EMPLOYEES, STAFF, OR REPRESENTATIVES IS INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS, THE PROVIDER EXPLICITLY DISCLAIMS THAT SUCH INFORMATION OR STATEMENT IS INVESTMENT ADVICE OR RECOMMENDATIONS AND SHALL NOT BE RESPONSIBLE FOR THEM.

ALL CONTENT PUBLISHED AND DISTRIBUTED BY THE TRADER FORGE IS TO BE TREATED AS GENERAL INFORMATION ONLY. NONE OF THE INFORMATION PROVIDED BY THE PROVIDER OR CONTAINED HEREIN IS INTENDED AS INVESTMENT ADVICE, AN OFFER OR SOLICITATION OF AN OFFER TO BUY OR SELL, OR A RECOMMENDATION, ENDORSEMENT, OR SPONSORSHIP OF ANY SECURITY, COMPANY, OR FUND, THE TRADER FORGE DOES NOT ACT AS OR CONDUCT SERVICES AS A BROKER. THE TRADER FORGE DOES NOT ACT AS OR CONDUCT SERVICES AS A CUSTODIAN. PEOPLE WHO REGISTER FOR OUR PROGRAMS DO SO AT THEIR OWN VOLITION, PURCHASES OF PROGRAMS SHOULD NOT BE CONSIDERED DEPOSITS. ALL PROGRAM FEES ARE USED FOR OPERATION COSTS INCLUDING, BUT NOT LIMITED TO, STAFF, TECHNOLOGY AND OTHER BUSINESS RELATED EXPENSES. NOTHING CONTAINED HEREIN IS A SOLICITATION OR AN OFFER TO BUY OR SELL FUTURES, OPTIONS, OR FOREX. PAST PERFORMANCE IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. PLEASE NOTE THAT WE CONNECT TO OUR CLIENT’S DEMO ACCOUNTS ONLY IN A SIMULATED TRADING ENVIRONMENT. WE DO NOT PROVIDE DEMO ACCOUNTS TO OUR CLIENTS. WE DO NOT ACT AS A BROKER. WE DO NOT HAVE THE RESPONSIBILITY OF OUR CLIENT’S DEMO ACCOUNTS, ANY TYPE OF MODIFICATION OR CANCELLATION OF THE DEMO ACCOUNT CONNECTED TO A TTF CHALLENGE MAY CAUSE A VIOLATION OF OUR SERVICE CAUSING THE TERMINATION OF OUR SERVICE.

We may provide third parties access to our website to debug and/or maintain issues with our website, database, or infrastructure. These accesses are monitored and restricted once the scope of work is undertaken.

The Customer must pay registration fees to have access to the The Trader Forge (a brand of THE TRADER FORGE LTD) platform, models, and services. If the service has begun (i.e., the Customer has started trading) and/or the Customer has not successfully completed the Evaluation, the Customer is not entitled to a refund of the registration fee. ALL PAYMENTS ARE FINAL AND ONLY FOR THE PURPOSE OF EVALUATION.

Section 0 – Disputes & Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, ALLOWS FOR MORE LIMITED DISCOVERY THAN IN COURT, AND IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. YOU MAY CHOOSE TO BE REPRESENTED BY A LAWYER IN ARBITRATION OR PROCEED WITHOUT ONE. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF THIS AGREEMENT. IF, HOWEVER, EITHER THE CLASS ACTION WAIVER OR COORDINATED CLAIMS PROVISION BELOW ARE FOUND INVALID, THEN THE SPECIFIC INVALID PROVISION WILL BE UNENFORCEABLE AND WILL BE SEVERED AND THE REMAINDER OF THE ARBITRATION PROVISIONS WILL REMAIN IN FULL FORCE.

In the event the parties are not able to resolve any dispute, claim or controversy, including those known or unknown that may be later discovered, between them arising out of or concerning these Terms or any provisions hereof, or other agreements on the Site, other agreements between us, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, whether in contract, tort, or otherwise, at law or in equity for damages or any other relief, legal or equitable, then such dispute shall be resolved only by either: (i) final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the JAMS Comprehensive Arbitration Rules and Procedures as those Rules exist on the effective date of this Agreement or (ii) submitted to small claims court in London County, United Kingdom. If the arbitrator finds this location of arbitration unreasonably burdensome to you, a new location may be selected in a location mutually agreed upon by the parties, or the arbitration may be conducted over the phone, using video conferencing, or similar. You may be entitled to an in-person hearing near your place of residence.

The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. Seeking Arbitration: If you elect to seek arbitration or file a small claim court action, you must first send to us, by certified mail, a written notice of your claim (“Notice”). The Notice to us must be addressed to:

The Trader Forge LTD
with an electronic copy to the following email addresses:
support@thetraderforge.com, board@thetraderforge.com

If we initiate arbitration, we will send a written Notice to an email address you have previously provided to us, if available. We may also use any other means to contact you, including a message in your account or to an address we have on file. A Notice, whether sent by you or by us, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If you and we do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or us may commence an arbitration proceeding or file a claim in small claims court. Arbitration forms can be downloaded from www.jamsadr.com.

Hearing: If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video hearing, or by an in-person hearing as established by the JAMS Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the JAMS Rules. In the event that the arbitration will be conducted solely on the basis of submitted documents, the arbitrator’s decision and award will be made and delivered within six (6) months of the selection of the arbitrator, unless extended by the arbitrator. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the JAMS Rules.

Award: In the event arbitration awards you damages of an amount at least $100 greater than our last documented settlement offer, we will pay your awarded damages or $2,500, whichever is greater.

Injunctive Relief: Notwithstanding the foregoing, you and we both agree that you or we may sue in court to enjoin infringement or other misuse of intellectual property rights or in other scenarios where injunctive relief is appropriate. In the event a court or arbitrator having jurisdiction finds any portion of this Agreement unenforceable, that portion shall not be effective and the remainder of the Agreement shall remain effective. No waiver, express or implied, by either party of any breach of or default under this Agreement will constitute a continuing waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default.

Confidentiality: The parties shall maintain the confidential nature of the arbitration proceeding and the Award, including the hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.

Coordinated Proceedings: If 25 or more individuals initiate Notices of dispute with us raising similar claims, and counsel for the individuals bringing the claims are the same or are coordinated for these individuals (“Coordinated Claims”), the claims shall proceed in arbitration in a coordinated proceeding. Counsel for the individuals and counsel for the Company shall each select five cases to proceed first in arbitration in a bellwether proceeding (“Test Cases”). The remaining cases shall not be filed in arbitration until the first ten have been resolved. If the parties are unable to resolve the remaining cases after the conclusion of the Test Cases, each side may select another five cases to proceed to arbitration for a second bellwether proceeding. This process may continue until the parties have determined an objective methodology to make an offer to resolve each and every outstanding claim. A court will have authority to enforce this clause and, if necessary, to enjoin the mass filing of arbitration demands against the Company. Individuals bringing Coordinated Claims shall be responsible for up to $250 of their filing fees or the maximum permissible under the applicable arbitration rules. All applicable statutes of limitations and defenses based upon the passage of time will be tolled while the Coordinated Proceedings specified in this Section are pending. We will take such action, if any, required to effectuate such tolling.

Governing Law and Rules: This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Texas, exclusive of conflict or choice of law rules. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in the preceding paragraph with respect to applicable substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the court of London, United Kingdom. In any arbitration arising out of or related to this Agreement, the arbitrator is not empowered to award punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages. In any arbitration arising out of or related to this Agreement, the arbitrator may not award any incidental, indirect or consequential damages, including damages for lost profits. The parties adopt and agree to implement the JAMS Optional Arbitration Appeal Procedure (as it exists on the effective date of this Agreement) with respect to any final award in an arbitration arising out of or related to this Agreement.

Severance of Arbitration Agreement. If the clauses concerning and describing the procedures and obligations related to Coordinated Claims and Test Case procedures is or becomes invalid or unenforceable, then the remaining entire arbitration agreement and any clauses concerning, relating to, specifying or otherwise describing the arbitration agreement shall be severed from this Agreement. However, any duty of confidentiality whether or not such duty is connected with arbitration shall survive such severance.

Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

YOU AGREE THAT ANY ARBITRATION UNDER THESE TERMS AND CONDITIONS WILL TAKE PLACE ON AN INDIVIDUAL BASIS. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUALS CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING BUT NOT LIMITED TO A PRIVATE ATTORNEY GENERAL ACTION. CLASS ARBITRATIONS AND CLASS/REPRESENTATIVE/COLLECTIVE ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ARBITRATION OR CLASS ACTION. Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

If this specific provision is found to be unenforceable, then the entirety of this Class Action Waiver and the Disputes & Arbitration provisions shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE MAY INCLUDE INACCURACIES OR ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. THE TRADER FORGE LTD AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME WITHOUT PRIOR NOTICE.

THE TRADER FORGE LTD AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE TRADER FORGE LTD AND/OR ITS SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE TRADER FORGE LTD AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE TRADER FORGE LTD OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS SITE.

Section 1 – Terms of Online Registration

In signing these Terms of Service, the Customer officially confirms that they are of legal age in their state or province of residence. As a condition of using the Services, the Customer agrees not to engage in any illegal or unauthorized activities (including but not limited to infringement of copyright laws). The Customer’s access to the Services will be terminated immediately if the Customer violates any of these Terms.

Section 2 – General Conditions

The Provider reserves the right to refuse service to anyone at any time for any reason. The Customer acknowledges that their content (except for credit card information), which is not of a sensitive nature, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Without the Provider’s express written consent, the Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided. The headings used in this agreement are included for convenience only and will not limit or otherwise affect the Terms.

Section 3 – Information Accuracy, Completeness, and Timeliness

The Customer acknowledges that the services and content are provided “as is” with all faults, defects, or potential shortcomings, and that the use of such services and content is solely at the Customer’s own risk. While the Provider endeavors to ensure that all information is accurate and current, it recognizes that technology may have inherent limitations. Consequently, the Customer accepts these potential limitations and agrees to use the services with this understanding. To the maximum extent permitted by applicable law, the Provider disclaims all warranties, whether statutory, express, implied, or otherwise, including, but not limited to, any warranties of merchantability, fitness for a particular purpose, or non-infringement of rights.

Section 4 – Changes to the Service and Prices

Product prices are subject to change without prior notice. The Provider reserves the right to modify or discontinue the Service (including any accounts offered or any part or content thereof) at any time and without prior notice. The Provider shall not be liable to the Customer or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

The Provider retains the right, but not the obligation, to limit the sales of products or services to any person, geographic region, or jurisdiction. This discretion may be exercised on a case-by-case basis. Furthermore, the Provider reserves the right to limit the quantities of any products or services that it offers. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of the Provider. The Provider also reserves the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

The Provider does not warrant that the quality of any products, services, information, or other material purchased or obtained by the Customer will meet the Customer’s expectations, or that any errors in the Service will be corrected.

Section 6 – Account Information and Billing Accuracy

The Provider reserves the right to refuse any order placed with them. In the Provider’s sole discretion, there may be limits or cancellations on the quantity of items purchased per individual, per household, or per order. These restrictions could be applied to orders made by the same customer account, the same credit card, and/or to orders that utilize the same billing and/or shipping address. Should an order be changed or canceled, the Provider will attempt to notify the Customer by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Additionally, the Provider reserves the right to limit or prohibit orders that, in the Provider’s sole judgment, appear to be placed by dealers, resellers, or distributors.

The Customer agrees to provide current, complete, and accurate purchase and account information for all purchases made at the Provider’s site. The Customer also agrees to promptly update their account and other information, including email address, credit card numbers, and expiration dates, so that the Provider can complete transactions and contact the Customer as needed.

Section 7 – Additional Resources

The Provider may provide the Customer with access to third-party tools over which the Provider neither monitors nor has any control nor input. The Customer acknowledges and agrees that the Provider offers access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. The Provider shall have no liability whatsoever arising from or related to the Customer’s use of optional third-party tools.

Any use by the Customer of optional tools offered through the site is entirely at the Customer’s own risk and discretion, and the Customer should be familiar with and approve of the terms on which tools are provided by the respective third-party provider(s). The Provider may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 – External Links

Certain content, products, and services available via the Provider’s Service may contain materials from third parties. Third-party links on the Provider’s site may direct the Customer to third-party websites that are not affiliated with the Provider. The Provider is not responsible for examining or evaluating the content or accuracy, and it does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

The Provider is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. The Customer should review carefully the third-party’s policies and practices and make sure they understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 – Comments, Feedback, and Other Submissions from Users

The Customer agrees that the Provider may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that the Customer sends to the Provider, whether online, by email, by postal mail, or otherwise. The Provider is not and shall not be under any obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

The Customer agrees that in any circumstances, if they place a review on thetraderforge.com trustpilot, they could get a breach or a ban from The Trader Forge platform.

The Provider may, but has no obligation to, monitor, edit, or remove content that the Provider determines in its sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or which violates any party’s intellectual property or these Terms of Service.

The Customer represents and warrants that their comments will not violate any rights of third parties, including copyright, trademark, privacy, personality, or any other personal or proprietary right. The Customer further represents and warrants that their comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. The Customer must not use a false e-mail address, pretend to be someone other than themselves, or otherwise mislead the Provider or third parties as to the origin of any comments. The Customer is solely responsible for any comments they make and their accuracy. The Provider takes no responsibility and assumes no liability for any comments posted by the Customer or any third party.

Both the Customer and the Provider shall conduct all interactions under this agreement with the highest degree of fairness and respect. Any action detrimental to the reputation or legitimate interests of either party is strictly prohibited. This agreement imposes an affirmative duty to refrain from such detrimental conduct both during and after the term of the trading relationship. Disputes should be resolved in accordance with the terms of this agreement and applicable law. Violation of these provisions may result in immediate legal action, including a cease and desist notice and other legal remedies to protect the rights and interests of the aggrieved party.

Section 10 – Personal Information

The submission of personal data through the website is governed by The Provider’s Privacy Policy.

Section 11 – Know Your Customer (KYC)

GThe Trader Forge LTD is to implement robust and comprehensive procedures in accordance with legal and regulatory requirements pertaining to Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).

11.2. Know Your Customer (KYC):
The objectives of the Know Your Customer (KYC) procedures are to:

11.2.1. Establish a streamlined and efficient mechanism for identifying and vetting prospective Counterparties.

11.2.2. Mitigate the risks of money laundering by acquiring and analyzing relevant information.

11.2.3. Facilitate the detection of suspicious transactions by identifying inconsistencies with the information received.

11.3. Customer Due Diligence (CDD):

CDD is a mandatory process for initiating and maintaining engagements with Counterparties. The CDD protocol mandates:

11.3.1. Collecting verifiable identification data from Counterparties to unequivocally establish their identity.

11.3.2. Understanding the intended nature and purpose of the Counterparty’s trading activities, including the strategies to be employed and the financial market knowledge to be assessed.

11.3.3. Performing ongoing monitoring of trading activities to ensure they are consistent with the Counterparty’s stated trading strategy, risk profile, and financial resources.

11.4. Enhanced Due Diligence (EDD):

For business relationships or transactions that present a heightened risk, as determined by The Provider’s risk assessment, EDD will be implemented. These enhanced measures exceed standard CDD requirements and include:

11.4.1. Obtaining additional identity verification documents, particularly in cases where standard documentation has proven insufficient or questionable.

11.4.2. Conducting a detailed interview, which may include a video call, to personally engage with the Counterparty and better assess their legitimacy.

11.4.3. Gaining deeper insight into the Counterparty’s trading methodology to ensure it aligns with our risk tolerance and the ethical trading standards set forth by The Trader Forge LTD

11.4.4. Implementing intensified and ongoing monitoring of the Counterparty’s trading activities, to dynamically evaluate adherence to agreed-upon practices and risk parameters.

11.5. Know Your Customer (KYC) Procedures by The Trader Forge LTD

The Provider shall undertake KYC measures for all proposed transactions and business relationships. Under general KYC measures, The Provider shall take the following steps to ensure a transparent KYC process:

11.5.1. Verify the identity of the Counterparty based on original or properly certified documents after the challenge phases have been successfully completed. The KYC verification process shall be initiated first.

11.5.2. Upon starting verification, the Counterparty shall be vetted through two options: scanning a QR code or receiving a verification link via SMS. The Counterparty will receive instructions upon choosing the convenient option.

11.5.3. The Counterparty shall be asked to submit specific documents. The documents may include a valid photo ID such as:

  • National ID.
  • Passport.
  • Driving License.

11.5.4. KYC verification shall not be completed if expired documents are provided. Only the most recent and valid documents will be accepted to proceed with the verification process.

11.5.5. After gathering the necessary documents, the Counterparty shall be directed to the “Agreement Signing” stage. They must provide a full name and address and agree to the terms mentioned in the agreement. Following these steps, the verification process shall commence and may take 48-72 hours.

11.5.6. The Provider requires strict compliance with these measures. The Provider reserves the right to refuse or discontinue any business engagement with a Counterparty if the CDD, EDD, or KYC criteria, as outlined herein, are not satisfactorily met11.5.7. It is to be noted that failure to pass the KYC verification process shall result in the rejection of the Counterparty’s TTF Account application.

Section 12– Errors, Inaccuracies, and Omissions

On rare occasions, information on the site or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. The Provider reserves the right to correct any errors, inaccuracies, and to change or update information or cancel orders at any time without prior notice (including after the Customer has submitted their order). The Provider undertakes no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specific update or refresh date should be taken to apply in the Service or on any related website, which could be interpreted to indicate that all information in the Service or on any related website has been modified or updated.

In the event of any discrepancies or anomalies encountered in the Service, including but not limited to account details, transactions, or service features, the Customer is obliged to report such issues to the Provider immediately. This prompt reporting will enable the Provider to address and correct the issue efficiently, maintaining the integrity and accuracy of the Service. Customers can seek assistance and report these issues to TTF Support via the live chat option available on the dashboard or website, or by emailing support@thetraderforge.com. The Provider reserves the right to take appropriate actions to rectify any discrepancies to ensure that the Service operates correctly and in line with the intended terms.

Section 13 – Restricted Uses

The Customer is prohibited from using the site or its content (a) for any illegal purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet. The Provider reserves the right to terminate the Customer’s use of the Service and any related website for any breach of these prohibitions.

Export Restrictions (Terms & Condition): TTF, which operates in a different capacity, does not offer its products via MasterCard, Visa, JCI, AMEX or any type of cards to the countries restricted due to the sanctions imposed by the US Government, United Nations, and other jurisdictions. These restricted countries include Russia, Burma (Myanmar), Iran, Sudan, Syria, North Korea, Afghanistan, Albania, Belarus, the Central African Republic, Cuba, the Democratic Republic of the Congo, Ethiopia, Iraq, Lebanon, Libya, Mali, Nicaragua, Somalia, South Sudan, Turkey, Ukraine, Venezuela, Yemen, and Zimbabwe. This policy is in line with the efforts to comply with global standards against fraud, money laundering, and terrorism financing as enforced by agencies like the Office of Foreign Assets Control (OFAC) and the Financial Action Task Force (FATF). Beside these list of countries, TTF does not offer its products or services to customers in Bangladesh.

Section 14 – Prohibited Trading Practices

14.1. The Customer is prohibited from conducting trades that contravene the stipulations outlined in this section or the FAQ or the rules or the Challenger Agreement. Any trades that are in violation of these stipulations are strictly forbidden. The Customer must adhere to the rules and guidelines set forth in this section, as well as those established by the FAQ and in the Challenger Agreement when utilizing the Services.

14.1.1. The Customer must not intentionally or unintentionally use trading strategies that exploit errors in the Services, such as inaccuracies in displayed prices or delays in their updates, including but not limited to practices commonly known as Latency Trading.

14.1.2. Executing trades using an external or slow data feed or performing gap trading is prohibited for the Customer.

14.1.3. Engaging, either alone or in cooperation with others, in any trades or combinations of trades across connected accounts or accounts held within the platform, if the purpose is to manipulate trading, commonly referred to as “Group Trading,” is forbidden. Examples of such manipulation include entering into opposite positions simultaneously.

14.1.4. The use of any software, artificial intelligence, ultra-high speed, highfrequency trading, or mass data entry that could manipulate or abuse the Provider’s systems or services, or provide an unfair advantage, is prohibited for the Customer.

14.1.5. Performing arbitrage (of any kind), including but not limited to triangular arbitrage, statistical arbitrage, latency arbitrage, market-making arbitrage, spatial arbitrage, pairs trading arbitrage, risk arbitrage, convertible arbitrage, volatility arbitrage, dividend arbitrage, tax arbitrage, yield curve arbitrage, or any other form of arbitrage that may exploit pricing differences between different markets or exchanges, is prohibited for the Customer.

14.1.6. Employing strategies that guarantee the execution of limit orders during periods of low liquidity is prohibited for the Customer, as such practices do not reflect actual market conditions and therefore contravene the realistic trading simulation standards maintained by The Provider.

14.1.7. Performing trades that are inconsistent with typical forex or any other financial market operations is prohibited for the Customer. They should also avoid any activities that may cause financial or other harm to The Provider, such as over-leveraging, over-exposure, making one-sided bets, grid trading, tick scalping, or account rolling. Engaging in any of these activities may raise valid concerns about intentionally harming The Provider.

14.1.8. Engaging in copy trading, where trades mimic or replicate the trading activities of other traders or entities without prior authorization from The Provider, is prohibited for the Customer.

14.1.9. The Customer, or any third party, is prohibited from participating in or collaborating to have a third party execute trades for the Customer, whether such third party is a private individual or a professional, or to permit access to or trading on their TTF Challenge Account by any third party.

14.1.10. Accessing any third-party TTF Challenge Account, trading on behalf of any third party, or conducting any account management or similar services where the Customer commits to trade, run, or manage a TTF Account on behalf of another user, whether professionally or otherwise, is prohibited for the Customer.

14.1.11. Opening positions with sizes that are noticeably larger than those of the Customer’s other trades, whether on this account or another one of theirs, is prohibited.

14.1.12. Opening positions with numbers that are noticeably smaller or larger than those of the Customer’s other trades, whether on this account or another one of theirs, is prohibited

14.1.13. Using a high level of margin or extremely risky trading strategy is prohibited for the Customer.

14.2. Should the Customer engage in any of the prohibited trading practices described in Clause 14.1, The Provider may:

14.2.1. Consider this as a failure to comply with the terms of the relevant Challenge provided by The Provider.

14.2.2. Remove the transactions in violation of the prohibition from the Customer’s trading history and/or exclude their results from the profits and/or losses generated by Demo Trading.

14.2.3. Terminate all Services provided to the Customer and subsequently terminate this agreement.

14.3. If any or all of the Prohibited Trading Practices are carried out on one or more TTF Challenge Accounts of a Customer or on accounts of different Customers, or by combining trading through TTF Challenge Accounts and any TTF Accounts, The Provider is entitled to cancel all Services and terminate all relevant contracts in respect of all TTF Challenge Accounts of the Customer. The Provider may take any actions set forth in Section 14.2 and this Section 14.3 at its sole discretion.

14.4. If The Provider’s Trader accounts are used for or involved in the prohibited trading practices, this may also constitute a violation of the respective terms and conditions for The Provider’s Trader third-party accounts and may result in the cancellation of all such user accounts and termination of the respective agreements by the third-party provider.

14.5. If the Customer repeatedly engages in any of the practices described in Article 14.1, and The Provider has previously notified the Customer thereof, The Provider may deny the Customer access to all or part of the Services, including access to the Dashboard and the Trading Platform, without any compensation. In such a case, the Customer shall not be entitled to a refund of the fees paid.

14.6. The Provider shall not bear any responsibility for trading or other investment activities that the Customer performs outside the relationship with The Provider, e.g., by using data or other information from the Customer Portal, the trading platform, or in any other way in connection with the services in real trading on the financial markets, even if the Customer uses the same trading platform for such trading that it uses for demo trading. This shall also apply in particular to any services of third parties which the customer uses via the platform.

Section 15 – Limitation of Liability; Disclaimer of Warranties

The Provider does not promise, represent, or warrant that the Customer’s use of the service will be error-free, timely, secure, or uninterrupted. The Provider does not warrant that the results obtained from the use of the service will be accurate or reliable. The Customer acknowledges that The Provider may suspend the service for indefinite periods or cancel the service at any time, with or without notice to the Customer. The Customer expressly agrees that their use of, or inability to use, the service is at their sole risk.

The Masters Account of The Trader Forge do not represent a LIVE or REAL trading environment. Any Customer who reaches the Master Stage of any type of Simulated TTF Challenge will have the ability to work on a special TTF Account where, if the Customer meets the trader forge essential profitable features, they could receive a compensation based on a percentage of the simulated profit they gained from the starting account balance.

From the moment the Customer is trading ALWAYS in a demo trading environment, no real profits will be ever made from any customer and any possible payout due to the customer, after reaching the eligibility in a master stage, is on the the trader forge’s own discretion. The Trader Forge decides on the timing of the payouts, and the possibility to refuse and retrieve any approved payouts based on the trader forge discretion. 


The service and all products and services delivered to the Customer through The Provider’s service are provided ‘as is’ and ‘as available’ for the Customer’s use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.

In no event will The Provider and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the Customer’s use of the service or any products procured using the service, or for any other claim related in any way to the Customer’s use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, The Provider’s liability shall be limited to the maximum extent permitted by law.

Section 16 – Indemnification

The Customer agrees to indemnify, defend, and hold harmless The Provider, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorneys’ fees, made by any third-party due to or arising from the Customer’s breach of these Terms of Service, the documents incorporated by reference, or the Customer’s violation of any law or the rights of a third-party.

Section 17 – Severability

Should any provision of these Terms of Service be deemed unlawful, void, or unenforceable, such provision will be enforceable to the maximum extent permitted by law. The unenforceable part will be considered severed from these Terms, without affecting the validity and enforceability of the remaining provisions

Section 18 – Termination

Obligations and liabilities arising before the termination date will survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either the Customer or the Provider. The Customer may terminate these Terms at any time by notifying the Provider that they no longer wish to use the Services or when they cease using the site.

The Provider may terminate this agreement at any time without notice if, in the Provider’s sole judgment, the Customer fails to comply with any term or provision of these Terms. Upon termination, the Customer will remain liable for all amounts due up to and including the termination date, and the Provider may deny the Customer access to the Services.

18.1. Trading Guidelines

The Customer must adhere to the guidelines listed below. Failure to do so shall result in account termination. The Customer must:

18.1.1. Daily Loss Limits: The Customer must not exceed the specified daily loss percentage of the initial account size, inclusive of charges and swaps:

  • Evaluation, Verification Phases and Master accounts of Goldsmith Challenge: 6%.
  • Evaluation, Verification Phases and Master accounts of Warrior Challenge: 5%.
  • Validation Phase and Master accounts of Goldsmith Challenge: 5%.

18.1.2. Account Size Maintenance: The account balance must not drop below the specified percentage of the cycle’s initial size, considering all positions and associated charges and swaps:

  • Evaluation, Verification Phases and Master accounts of Goldsmith Challenge: 88%.
  • Evaluation, Verification Phases and Master accounts of Warrior Challenge: 88%.
  • Validation Phase and Master accounts of Raider Challenge: 88%

18.1.3. Minimum Trading Days Requirement: The Customer must trade for a minimum number of days depending on the model:

  • Evaluation, Verification Phases accounts of Goldsmith Challenge: 3 days.
  • Evaluation, Verification Phases accounts of Warrior Challenge: 3 days.
  • Validation Phase accounts of Raider Challenge: 1 day.
  • Master accounts of Goldsmith, Warrior and Raider Challenge: 15 days for 1st payout cycle, 10 days for 2nd payout cycle, 5 days for 3rd payout cycle, 5 days for 4th payout cycle, 0 days from the 5th payout cycle.

18.1.5. Technical Flaw Exploitation: Using system flaws for advantage is prohibited and may lead to immediate suspension.

18.1.6. Hedging: While multiple hedged positions are permissible within a single TTF Account, cross-account hedging within TTF or with other firms is not allowed.

18.1.7. Costs: All costs related to service provision by the Provider are the Provider’s responsibility.

18.1.8. Applicable Rules: The terms outlined in the FAQ/Rules govern TTF Challenge accounts.

18.1.9. Modification by Add-ons and Special Offers: Add-ons and Special Offers selected during the TTF Challenge may modify the trading guidelines in this section. These modifications take precedence over the standard guidelines for their applicable duration.

Violations of the restrictions mentioned in this Article will result in the immediate closure of positions on the trading platform, and the Customer’s account may be banned. In such an event, Provider reserves the right to terminate this Contract.

Section 19 – Refund Policy

19.1 Termination Request by Customer: A Customer wishing to terminate their Client Section must send a request to support@thetraderforge.com. Such a request constitutes a desire to end the contractual relationship, resulting in loss of access to all Services, including the Client Section and Trading Platform. The Provider will confirm receipt of the request via email, officially ending the contract. Under these circumstances, the Customer forfeits any right to refunds of fees or other expenditures previously paid.

19.2 Repeated Violations: Should the Customer persist in any prohibited practices after a warning, the Provider may restrict access to all Services without compensation. No refunds will be issued for fees paid in such instances.

19.3 Activation of Services: Upon paying the fee for the TTF Simulated Challenge program, the Customer won’t receive their login data to platform 4 or platform 5 as the other similar firms as the Provider. The Customer acknowledges that they have read the thank you page or the email sent automatically by the Provider’s Platform within the guides to create the Customer’s own credentials on non-partner brokers with their own resonsibility. By executing the first trade, the Customer acknowledges and agrees that the Provider completes the Services before the withdrawal period ends, waiving the right to contract withdrawal.

19.4 Non-Activation: If the Customer does not activate the TTF Challenge within 30 calendar days, access will be terminated causing a breach in the Provider’s systems for inactivity. No refunds will be issued for fees paid in such instances.

19.5 Disputes and Chargebacks: In the event of an unjustifiable fee dispute or chargeback by the Customer, the Provider reserves the right to cease services and deny future services at its discretion.

19.6 Refunds: A refund request must be made within 7 days of registration if no trading activity has occurred. Once trading commences or the Provider has installed their systems into the Customer’s Demo Account, fees become nonrefundable, with no provision for full or partial refunds

Section 20 – Entire Agreement

The Provider’s decision not to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision. Any waiver of rights under these Terms of Service will be effective only if it is in writing and signed by the Provider. These Terms of Service, along with any policies or operating rules posted by the Provider on this site or in relation to The Service, constitute the full and exclusive understanding and agreement between The Customer and the Provider. This agreement governs The Customer’s use of the Service, overriding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between The Customer and the Provider (including, but not limited to, any prior versions of the Terms of Service). Should any ambiguity or question regarding intent or interpretation arise, it shall be resolved in a neutral manner and not automatically against the drafting party. This approach does not override any statutory rights the Customer may hold under applicable consumer protection laws that are not subject to contractual waiver.

Section 21 – Governing Law

These Terms of Service, as well as any additional agreements under which the Provider gives The Customer Services, are regulated and construed in accordance with the Customers’s legal jurisdiction.

Section 22 – Local Law

The Counterparty is advised to be fully aware of and comply with all local laws and regulations pertaining to their participation in the TTF Challenge. The Customer acknowledges that they are engaging in the Service at their own risk and assumes all responsibility for their participation. By using the Service, the Customer affirms they are over the age of 18 years and acknowledges that the Provider is not responsible for any actions taken by the Customer that may violate local laws. Any such violations are the sole responsibility of the Customer.

Section 23 – Changes to Terms of Service

The Customer’s legal jurisdiction governs and is construed in line with these Terms of Service and any other agreements whereby the Provider provides The Customer Services.

Section 24 – Contact Information

27, Old Gloucester Street, London – England, WC1N 3AX, United Kingdom

THE TRADER FORGE™

All content published and distributed by The Trader Forge, and its affiliates(collectively, the Company) is to be treated as general information only. None of the information provided by the Company or contained herein is intended as investment advice, an offer or solicitation of an offer to buy or sell, or a recommendation, endorsement, or sponsorship of any security, company, or fund, The Trader Forge does not act as or conduct services as a broker. The Trader Forge does not act as or conduct services as a custodian. People who register for our programs do so at their own volition, Purchases of programs should not be considered deposits. All program fees are used for operation costs including, but not limited to, staff, technology and other business related expenses. Nothing contained herein is a solicitation or an offer to buy or sell futures, options, or forex. Past performance is not necessarily indicative of future results. Applicable law to be under the laws of the United Kingdom.

Please note that all accounts we activate to our clients are demo accounts in a simulated trading environment.

The Trader Forge © 2024 All Rights Reserved. The Trader Forge, also known as TTF, is a brand of Unicorn Strategies Group LTD (USG).